Where Do We Ship From?  

Your order may be shipped from one of our warehouses located in China or the

U.K., depending on the availability of the items you ordered.

 Shipping Times  

The delivery time for your order is divided into two main categories:

 IN STOCK ITEMS  

- Processing Time: 1-2 Business Days 

- Shipping Time: 2-5 Business Days(UK) others 3-10 days

 PRE-ORDER ITEMS  

- Processing Time: 5-12 Business Days

- Shipping Time: 2-8 Business Days, depending on your location/country.

If your order is time-sensitive, please let us know in advance, and we will work to provide

the best logistics solution to meet your needs.

At TBH, our standard cap size is Medium, which measures 22"-22.5". Each wig features

combs, an elastic band, and adjustable straps to ensure a secure and comfortable fit.

If you require a small or large cap size, you can certainly request this when placing your

order.

- Small Size: 21"-21.5"

- Large Size: 23"-23.5"

Please be sure to know your own cap size and make the appropriate choice. If you decide

to request a special size, please note that this may extend the processing time by an

additional 3-5 days.

How to Specify Your Size

- Add a note in the cart during checkout indicating your desired cap size, or

- Send us an email at tbh@tresses-beauty-hair.com

Yes, most of our lace wigs at TBH come sparse pre-plucked and are designed for a natural look right out of the box. The lace is often bleached to help create a seamless, realistic appearance, ensuring that the hair blends beautifully with your scalp. However our HD lace come with light bleached due to its realistic and skin like to prevent shedding to.  TP lace comes deep bleached.

If you feel you need additional bleaching to achieve your desired look, please feel free to reach out to us for assistance.

We strive to ensure that you receive a beautiful, ready to wear wig that enhances your confidence!

At TBH, we offer a 20-day no-reason return policy for our standard wig products, provided they are in their original condition. This means you can return the wig within 20 days of receipt if you are not completely satisfied.

For customized products, such as special cap sizes, colors, or styles, please refer to our Return & Refund Policy page for specific details and terms.

We aim to ensure your complete satisfaction with your purchase, and we're here to assist you with any questions you may have regarding returns or exchanges!